There might come a time when you’ll need to log in to your router to change a setting or two, most likely the network key for the Wi-Fi connection.
But what happens if you can’t log in because you forgot the router’s username and/or password?
As luck would have it, it’s very easy to reset a router’s username and password back to the factory defaults.
But before you do a reset (which will wipe out all of your router’s custom settings), try to remember back to the day when you first installed your router. Did you take the time to actually enter your own unique username and password? Many people don’t, and if you happen to be one of them your router is still configured to use the same username and password that it came from the factory with.
You’ll find your router’s default username and password in the user manual. You’ll also need the IP address used to access the router’s firmware settings screen so you might as well jot it down too while you’re at it.
Once you find your router’s default username and password, try logging in to the router by typing the IP address you wrote down earlier into your web browser’s address bar and then entering the username and password when prompted. If the default username and password don’t work, keep them handy anyway because you’ll need them shortly.
If the default username and password didn’t work when you tried them that means you did indeed change them when you initially installed the router. Unfortunately, you’ll have no choice but to reset the router back to its factory default settings before you’ll be able to access the router’s settings screen. Here’s how:
1 – With the router powered up, turn it around and look for a tiny pinhole either on the back or on the bottom. Some routers will have the pinhole labeled with the word “Reset” but others won’t have it labeled at all.
The illustration at right shows the location of the reset button on a typical NETGEAR router.
2 – Insert a straightened paperclip or other item into the pinhole and carefully press and hold the reset button for 10 seconds. Don’t cheat – make sure you hold it for the entire 10 seconds!
3 – Remove the paperclip and examine the lights on the router. You should see them flash as the unit resets the settings back to their factory defaults and then reboots. If not, press and hold the Reset button again.
Once the router has rebooted, you should be able to log in to the router with the default username and password. At this point you’ll need to re-do any changes you had made previously to the router’s settings.
Be sure to secure the Wi-Fi connection with the strongest method of encryption the router supports and assign it network key (and don’t forget to choose a new username and password for the router itself). Make sure you write these new security credentials down and store the paper in a safe place.
Bonus tip: This post explains how to quickly retrieve a forgotten Wi-Fi password using your Windows PC.
Image credit: NETGEAR
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